i have been waiting some months for some warranty work to be done on my machine which included the front hub seal and some wiring on the indicators,i organised with the fitter to come on Thursday as i would be able to borrow one of our other machines for the day
the fitter arrived on Thursday morning and stripped the hub to find that the sun gear hub was loose and two cir clips were missing from the planet gears and the oil was like grinding paste he then left to try and get parts ,i did not hear from anyone that day so arraigned for the driver of the machine i borrowed to borrow another one from another gang it involved a fair drive for him but needs must,no one had contacted me re my hub so today i rang the fitter at 9 ish and he was on his way with the parts when he arrived he told me he could only fit the hub and would have to leave the rest until another time it was too late to stop the other driver tracking the machine from one job to another mine was fixed by 11
the fitter is a top bloke ,but the dealers need to up the backup as their fitters cant cope with the work load ,so i now have to arrange to borrow another machine at some point so mine can be parked up again as for the 580 super m
broken
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broken
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Re: broken
Oh Dear Graham,
That doesn't sound too good does it
Who are the Case main dealers up Hampshire way now ??
Nick
That doesn't sound too good does it
Who are the Case main dealers up Hampshire way now ??
Nick
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Re: broken
Nick
I'd put it down to driver abuse don't you think
Steve
( I'll say it now he's done my block paving )
I'd put it down to driver abuse don't you think
Steve
( I'll say it now he's done my block paving )
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Re: broken
Hi Steve,
Yeh Fitters always blame the jockey anyway don't they !!
I am sure Graham treats her like it's his own for sure
Nick
Yeh Fitters always blame the jockey anyway don't they !!
I am sure Graham treats her like it's his own for sure
Nick
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Re: broken
Hello Graham
These days dealers don't like keeping parts on the shelf as they see it as dead money.They don't care about the customer.The exception seems to be Finning and JCB,they at least try to get parts asap.To make things worse firms cut back on fitting staff to the minimum so increasing down times,with the fitter running round from site to site trying to keep things going and getting stick from some operators to get it fixed.Nothing changes.
Will you be at the ACMOC AGM?
Martyn
These days dealers don't like keeping parts on the shelf as they see it as dead money.They don't care about the customer.The exception seems to be Finning and JCB,they at least try to get parts asap.To make things worse firms cut back on fitting staff to the minimum so increasing down times,with the fitter running round from site to site trying to keep things going and getting stick from some operators to get it fixed.Nothing changes.
Will you be at the ACMOC AGM?
Martyn
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Re: broken
Neversweat wrote:Nick
I'd put it down to driver abuse don't you think
Steve
( I'll say it now he's done my block paving )
cheeky sod dont forget the tarmac has yet to be done
martyn where is the agm this year
nick its bready who is the dealer ,i think they are growing faster than they can keep up with ,my boss has just ordered another 590 with pilots i think he has brought 4 now plus some minis an 8 tonner and some dumpers,if i evere get to meet him i with badger him for a cat on demo , i like the look of the new ones
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Re: broken
Nick Drew wrote:Oh Dear Graham,
That doesn't sound too good does it
Who are the Case main dealers up Hampshire way now ??
Nick
Bredy Construction Sales are the Case Construction dealers for Hampshire they one of several firms that took over the area previously handled by CRMS before problems with CNH's finance arm sent them under (same recently with Molson Holdings I believe).
http://www.bredy.co.uk
Case have had a lot of upheavel with their dealership network with both CRMS and Saville going out of business and having to appoint new dealers to take their place, they have gone towards having more smaller dealers than a few big ones- though many of these firms have had little experience of selling new construction equipment, most seem to be Case IH dealers and second hand equipment firms- Warwick Ward up in Yorkshire are now Case main agents.
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Re: broken
Hello Graham
Its at Rob Wilsons place on the 3rd May,Karl, Tony Coates and myself will be travelling up.Rob Rang the other week,looks like a good do.Hope you can make it.
Martyn
Note, anyone wishing to join the cat club (ACMOC) please let me know.Full membership is £40 with USA plus UK magazines.
Its at Rob Wilsons place on the 3rd May,Karl, Tony Coates and myself will be travelling up.Rob Rang the other week,looks like a good do.Hope you can make it.
Martyn
Note, anyone wishing to join the cat club (ACMOC) please let me know.Full membership is £40 with USA plus UK magazines.
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Re: broken
a bit of an update my machine went back to the dealer and i had their demo for 2 weeks
a 590 manual with pilots ,i did not mind the manual box as you have 4 reverse not 2 like on the powershift ,as for the pilots thanks but no thanks for me i did not really like the "feel" of them and found it difficult to get comfortable also a lot of messing about ,turn seat round one lever , slide seat back another lever , then pull pods back ,it could also do with the raised piece of the bottom of the cab doing away with so you can stretch out a bit
i am now waiting to hear from them about my front propshaft output as it has a lot of movement inside the dropbox they have been out twice to have a look ,the second time he was going to drop the yoke off but did not have a slim sided 60 mm socket
also when roading the transmission temp runs in the red , they have told me they all do it and none have gone bang yet
any other 590 powershift users have the same problem this one has done it from new
a 590 manual with pilots ,i did not mind the manual box as you have 4 reverse not 2 like on the powershift ,as for the pilots thanks but no thanks for me i did not really like the "feel" of them and found it difficult to get comfortable also a lot of messing about ,turn seat round one lever , slide seat back another lever , then pull pods back ,it could also do with the raised piece of the bottom of the cab doing away with so you can stretch out a bit
i am now waiting to hear from them about my front propshaft output as it has a lot of movement inside the dropbox they have been out twice to have a look ,the second time he was going to drop the yoke off but did not have a slim sided 60 mm socket
also when roading the transmission temp runs in the red , they have told me they all do it and none have gone bang yet
any other 590 powershift users have the same problem this one has done it from new
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Re: broken
if anyone has a slim sided 60mm socket can they lend it to breadys as i am still waiting
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